It happens in every group. One forward, one sharp reply, and people who have known each other for decades start talking past each other. This is a real run, not a mock-up. An assistant was asked to step in on its owner's behalf. It answered the argument, never the person. It put the other side of every point, calmly, so people could think instead of fight. And when told to stop starting conversations, it switched to answering only people who replied. Names, numbers and other people's messages are struck out.